ARTHA Debt Recovery Services (“ARTHA”, “we”, “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
1. Information we collect
We only collect the information you choose to share with us, primarily through our enquiry form or when you contact us directly. This may include:
- Your name and company name
- Your phone number and email address
- Details about the receivable or matter you wish to discuss (such as amount, days overdue and a short description)
We do not sell products online and do not knowingly collect information from children.
2. How we use your information
We use the information you provide to:
- Respond to your enquiry and assess how we may be able to help
- Communicate with you about your case or our services
- Maintain records required to deliver our services professionally
We do not sell, rent or trade your personal information to third parties for their marketing.
3. How your enquiry is sent
When you submit the enquiry form, your details are delivered to us by email through a third-party form-delivery service. If you contact us via WhatsApp, your message is handled through WhatsApp’s own platform. These providers process your information only to deliver your message to us, subject to their own privacy terms.
4. Confidentiality
We treat the details of your matters as confidential and share them only with team members and, where genuinely required, qualified professionals involved in handling your case. We apply reasonable measures to protect the information in our care.
5. Data retention
We keep enquiry and case information only for as long as needed to respond to you, to provide our services, and to meet legitimate business or legal record-keeping needs.
6. Cookies & analytics
This website is designed to be lightweight. If we introduce analytics or cookies in future to understand how the site is used, this policy will be updated to reflect that.
7. Your choices
You may ask us to access, correct or delete the personal information you have shared with us. To make a request, contact us using the details below.
8. Contact us
For any question about this policy or your information, email info@artharecovery.in or call +91 99099 93565.
Please note: This document is provided for general information and transparency. It is not legal advice. For your specific circumstances, please consult a qualified legal professional.